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gemma@cnclabels.com.au Unit 38 | 5-11 Waynote Place | Unanderra | New South Wales | Australia

FAQ's

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Frequently Asked Questions

What type of adhesive is used on your labels?
Removable. This adhesive can be repositioned or removed without leaving any residue.

What’s the shelf life of your labels?
Our labels usually have a shelf life of 1-3 years depending on environmental and storage conditions such as heat and humidity.

What are the label dimensions? 

Laser printer removable 8 per page label sheet
Label dimensions: 

Laser printer removable 16 per page label sheet
Label dimensions: 

Desktop Printer Removable Roll Labels
Label dimensions: 100mm W x 72mm H x 25mm core

Industrial Printer Removable Roll Labels
Label dimensions: 100mm H x 72mm W with a 76mm core

All parcels are shipped using tracked services with a flat rate shipping cost.

Parcels are shipped by Australia Post/Startrack or First Choice Courier, depending on delivery address location. A flat-rate freight charge will be added to your cart at checkout.

Pallet deliveries are usually shipped using road freight by Startrack or TNT and charges are calculated based on service providers and individual address locations.

Pick up from our factory location is available by appointment only.

ENSURE A SAFE DELIVERY.
When ordering online, please list a contact person and company name. If a parcel has been signed and accepted on delivery, CNC Labels cannot take responsibility for missing packages.

We do not ship to Parcel Lockers or PO Boxes.

CNC Labels only accepts online payments at time of ordering.  Unfortunately, we DO NOT accept credit card payments over the phone. 

Software required

What are the printer dimensions?

Zebra ZD220 Desktop Printer
Weight 6 kg
Dimensions 40 × 20 × 25 cm

What are the differences between thermal transfer and direct thermal?

Thermal transfer printers utilize a thermal print-head to apply heat to a wax or resin-based ribbon. The ribbon ink is absorbed into the label material, creating a durable image that is ideal for applications requiring a longer-than-average shelf life.

Direct thermal printers use a thermal print-head as well, but do not require a printing ribbon. Instead, the chemically treated label material blackens when it comes into contact with the hot print-head, creating your image without the need for ink, ribbons, or toner. The resulting print is less durable, however, it’s ideal for short shelf life applications.

Do I need a special printer to print on roll labels?
Roll labels are intended for use with thermal transfer, direct thermal, and inkjet roll printers only. They will not work with standard desktop inkjet or laser printers.

There is no minimum order on any label or printer products. 

Please note that ordering larger quantities may increase your shipping cost.